Returns & Refund Policy

Returns & refunds

We want you to love what you buy. If something is not right, we will help.

Return window: you can request a return within 7 days of delivery.

Accepted reasons

• Damaged or defective product
• Wrong product, size or colour delivered
• Missing items

Please note

• The product must be unused, with original packaging and tags.
• For damaged, wrong or missing items, please share an unboxing video and photos. This helps us resolve your request quickly.
• Personal-care, customised and clearance items cannot be returned unless they arrive damaged.

How to request a return: WhatsApp us at 9544451720 with your order number, the reason and photos/video. We will arrange a free pickup.

Refunds

• Refunds go back to the original payment method (UPI, card, netbanking, wallet or PayPal) within 5–7 working days after the returned item is picked up and checked.
• If a replacement is available, you can choose a replacement instead of a refund.

Cancellations: you can cancel an order free of charge before it is shipped. Message us on WhatsApp with your order number.